Refund Policy
Refund Policy - the basics
A Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
Our Refund Policy
As a business, Ding Tea Pasco has decided that rather than offering discounts we will offer a remake of a dish/drink in the unfortunate circumstance of improper production of your purchased product. We do not offer refunds. If a remake is of interest, please let your server know right away -- if you ordered through pick up or delivery, please call our store immediately so we can help with remediation efforts. Any further questions or concerns can be answered by calling us any time during business hours.